Frequently Asked Questions
You’ve got questions, and we have your answers. Our workplace safety experts are here to address your most frequently asked questions.
How do I receive my certificate after completing the training?
Certificates are delivered to your email address upon completion of the training and a passing score on the final exam. Our virtual platform also saves the certificates so that they can be retrieved at any time.
How many attempts do I have in order to pass the final examination?
There is no limit as to how many times your employees can take the final examination; however, we suggest a review of the entire course after three failed attempts.
What is the passing grade for obtaining the certification?
Does my certificate expire?
Does my certificate comply with state and federal regulations?
Does my certificate allow me to work across the U.S.?
Employee safety training requirements may differ from state to state and from industry to industry. If you are moving states or changing industries, you may be subject to additional training.
Will my employer be able to access my examination progress and overall score?
Employers who register their personnel will have the ability to track employee learning progress and review exam results.
Alternatively, individuals who book and pay for their own training have the option of not sharing any information related to their learning progress and results with their employer.
Will failing a certification impact my current contract with my employer?
Online Safety Training
What are the requirements needed to register for an online training?
In order to register for a training please make sure to go to the events section to review our training event dates, once you have settled on a date and time make sure to click “enroll now”. The link will guide you to our payment getaway. Once you have successfully enrolled on a course you will receive an email with the training details and a link for you to access the class. Our system will send you reminders prior to the course date so you are able to download the video conference system in advance.
If you have any questions regarding our enrollment process, please make sure to contact us.
Can trainings be developed to fulfill my business’s requirements?
How does my company complete the payment?
What kind of technology do I need to join an online course?
When are the courses available?
Are online courses live or pre-recorded?
We offer live, instructor-led classes. These are usually the courses that must be instructor-led per federal requirements.
Can I learn at my own pace?
Do you offer training packages for online courses?
On-site Safety Training
Where are the on-site trainings available?
What is the maximum number of employees needed to perform an on-site training?
There is no set limit for the maximum number of trainees per on-site training. However, a class size that does not exceed 25-30 participants allows for better instructor-to-student interaction and helps to ensure that students understand and retain the training they are receiving.
For companies with larger workforces, we tailor a schedule to include multiple training sessions during the on-site visit so all employees who require training are accommodated.
Do you offer training packages?
Do you offer custom on-site training?
DOT Compliance Training
What DOT courses do you offer?
Currently, we have 5 types of on-site or virtual courses for DOT-compliance to choose from:
Which DOT course should I take?
The requirements for DOT training differ from workplace to workplace and are determined by federal, state, and industry jurisdictions. Thus, it is important that employers and employees work on choosing the right type of DOT training together.
For more information about each of our DOT courses, please visit the DOT Compliance Training page.